Support
Email support@geteditboss.com. A person reads every message, usually within a day.
Quick answers
- Started on the website? Install the app and sign in with that email. Your plan comes with you.
- Change or cancel your plan: your account page.
- Something got cut that you wanted? Open AI edit, tap the crossed-out line and bring it back.
- Length: each video can be 15 minutes long, and one edit 30 minutes.
- Watermark: none, on any plan.
Delete your EditBoss account and data
In the app, open Settings, then Account, then Delete account. You can also request deletion by emailing support@geteditboss.com with the subject “Delete my EditBoss account” and the email address you use to sign in. We may ask you to confirm ownership and will handle the request within 30 days. For a guest account without an email, use the in-app option.
Deletion removes your EditBoss account, server-side edit data and feedback. Videos and exports stored on your phone stay on your phone. Deleting an account does not cancel a subscription: cancel separately in Apple or Google Play subscription settings, or your website account. Apple, Google and payment providers retain purchase records under their own policies.
More in the questions.